Emergency Admission Criteria

Where possible all admissions should be planned in advance, for the benefit of all service users urgent admissions should be avoided unless the enquiries are from the local social services, primary care team or the doctor.

Where a pre-visit is not possible due to the fact it is an emergency, the home manager will obtain as much information from the service user, their family or anyone that might be representing them in order to obtain s much information so that the correct type of care is provided to meet their short term needs.

The manager of the home will ensure, as far as possible that all information is given to the service user and their representative of the facilities and services at the home using te service users guide and the statement of purpose. the full cost of the placement will be agreed prior to admission with written confirmation prior to admission.

Following admission to the home, the following will be given to the service user or their representative:

  • Home Brochure
  • Service Users Guide
  • A copy of the signed contract, terms and conditions


Prior to agreeing to the admission of a potential service user, the Home Manager or a suitably qualified member of her staff will visit the intended service user at home or in hospital, unless they prefer to visit the home and are able to do so. At this time, all the needs of the prospected resident will be discussed, this will run in line with the care plan from social services, a home assessment will also help to decide what type of care that the service user will require. This will help to decide on what type of funding category they will come under, if the intended service user is private, then a nursing needs assessment by the determining nurse will be used along with the care assessment that the home will also do.

The home manager or a member of staff will ensure , as far as possible, that both service user and their families are fully informed of services available at the home with the service user’s guide and the statement of purpose available.

Once a date has been decided for the service user to come into the home, the following will be given to the resident or their family:

  • Home Brochure
  • Service Users Guide
  • Terms and conditions with a contract for the service user

Any contract with the service user will be based on the above information and in keeping with the commission for social care inspection.

Prior to admission a pre-admission care plan will be given to the person responsible for the service user’s care.

Within the first six weeks of the new service user being admitted, there will be a placement review, so that the plan of care can be discussed, this will be arranged by the care manager and the social worker. The service user and their family will be invited along to discuss the care that is required by the resident. After this first review of care, there will be an ongoing review which will be done monthly in the home by the manager and the care staff and a six monthly review with the family and social worker.

We recommend all potential service users and families visit the home to assess the facilities. All potential service users are offered the opportunity to move in on a trial basis before they or their representatives make a final decision to stay permanently. We offer day care to any service user that needs support whilst they are waiting to come into the home, this enbles us to integrate the service user and their family making the move into residential care less stressful for both the service user and their family, along with respite if at anytime we have abed available.